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How do I contact Salesforce support?

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How do I contact Salesforce support?

00 353 1 440 3500
Salesforce/Customer service

Is ExactTarget part of Salesforce?

Salesforce.com’s acquisition of ExactTarget will further its mission of being the world’s leading CRM platform—one that enables companies to transform how they connect with their customers across sales, service, and marketing.

Who bought ExactTarget?

Salesforce
Five years ago, SaaS giant Salesforce acquired email marketing software company ExactTarget for about $2.5 billion. In Silicon Valley, that type of acquisition would make news — but it wouldn’t be unprecedented. In Indianapolis, where ExactTarget was founded, it was the largest-ever acquisition of a tech company.

What did pardot used to be called?

In late 2012, it acquired a marketing automation vendor, Pardot, for $96 million, and the developers of a product recommendation engine, iGoDigital, for $21 million. The company was renamed in October 2014 to “Salesforce Marketing Cloud”, removing “ExactTarget” from its name, as part of its integration with Salesforce.

Does salesforce have chat support?

Many Chat features are available in both Salesforce Classic and Lightning Experience. Continue customizing your Chat implementation by setting up chat conferencing, automated invitations, and more. Welcome to Chat for support supervisors! Chat makes it easy for your agents to support customers.

How do I raise a case to a salesforce support team?

Create a Case

  1. From the Help & Training menu, select Get Support.
  2. Click Create a Case.
  3. Select Product or Technical Support.
  4. Make the appropriate selections under Impacted Account.
  5. Add detailed information about your issue, including a descriptive Case Subject, Details, and Business Impact.
  6. Click Create Case.

Is pardot owned by Salesforce?

Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing. In 2012, it raised $161.5 million in an initial public offering, before being acquired by Salesforce for $2.5 billion in 2013.

How much did pardot sell for?

ExactTarget Buys Pardot For $95.5M And iGoDigital For $21M As Marketing Solutions Consolidate | TechCrunch.