Does Eyemart Express offer money back guarantee?

Please know that we will work with you to make sure you are satisfied. We offer a free frame restyle within 30 days and prescription changes within 90 days. Stop by the store and our associates are dedicated to making it right for you!

Can I return a prescription glasses?

Some optical practice and online retailers guarantee your satisfaction with your spectacles — even if you simply don’t like them — by offering a refund or a credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

Does Eyemart Express have a warranty?

All Eyemart Express frames come with a 1-year warranty that covers physical damage. However, this does not cover loss or stolen frames and lens damage. Customers may opt-in to the Protection Plus plan for extended coverage, covering lens and frame damage for 1 year.

Can I bring my own prescription to Eyemart Express?

Eyemart Express’ online store uses valid prescriptions. Bring in your updated prescription to a local Eyemart Express retail store and an optician will assist you with your order.

What is Eyemart return policy?

Warranty and return policy Eyemart Express retail stores provide a free 30-day frame restyle and prescription changes within 90 days. To return eyewear or redeem a warranty, visit your local retail store.

Can I bring my own frames to Eyemart Express?

Yes! Simply use your prescription, chose your frame, and select your desired tint.

How much do glasses cost at Eyemart Express?

Eyemart Express Prices

How much is an eye exam at Eyemart Express without insurance?

Exam includes $39 basic wellness eye exam. Additional examination and testing available or may be recommended by the doctor for an additional fee. Cannot be applied to contact lens fitting fees or combined with insurance.

How much is Eyemart Express eye exam?

Exam includes $39 basic wellness eye exam. Additional examination and testing available or may be recommended by the doctor for an additional fee. Cannot be applied to contact lens fitting fees or combined with insurance. Other restrictions apply, see store associates for details.

What to do if your prescription has expired at Eyemart Express?

Eyemart Express’ online store uses valid prescriptions. If your prescription has expired, please visit your eye doctor for a new eye exam. Bring in your updated prescription to a local Eyemart Express retail store and an optician will assist you with your order.

How long does it take to change eyewear at Eyemart Express?

We strive to make sure every customer is completely satisfied with their new eyewear. Please know that we will work with you to make sure you are satisfied. We offer a free frame restyle within 30 days and prescription changes within 90 days.

Where to get a receipt for Eyemart Express?

You can request a copy of your in-store receipt by contacting our customer care department at (888) 372-2763 or [email protected] or visiting your local Eyemart Express store. What is ExpressID? ExpressID is a QR code created specifically for you that contains your personal information.

How long does it take to get glasses from Eyemart?

You should have your new glasses within 7 to 10 business days. Once your glasses have been shipped, you will receive an email with the USPS tracking information. You can also track the progress of your order by logging into your account and viewing your recent orders. Can I pick up my glasses in store?