Common questions

How do I transfer utilities to a tenant in Ontario?


How do I transfer utilities to a tenant in Ontario?

How to Set Up Your Utility Service When You Move in Ontario

  1. Contact Your Current Utility. First, you need to get a hold of your current utility provider so that you can cancel service at your old address.
  2. Contact Your New Utility.
  3. Pay Any Necessary Security Deposits or Activation Fees.

How do I change my address with Toronto Hydro?

You can change your address with Toronto Hydro in two ways:

  1. Online through My TorontoHydro account;
  2. Call Customer Service at 1 647 370-5267 (Mon-Fri: 8am-8pm);
  3. Send an email through the online Contact Form.

How do you set up hydro in an apartment?

Open a new account for your home

  1. Start by signing up online.
  2. Log in online and select New residential account.
  3. You’ll need your new address, phone number, and your landlord’s name and contact information (if you’re renting).
  4. Note that a charge of $12.40 + GST for new accounts will appear on your first BC Hydro bill.

How do I cancel my Toronto Hydro?

Only an authorized Toronto Hydro employee or a qualified Toronto Hydro contractor working on behalf of Toronto Hydro can disconnect or reconnect services. This includes any disconnection at the meter. Call us at 416-542-8000 to make arrangements.

When should I contact utilities when moving?

There is a need to contact your utility service providers before moving to a new house. This needs to be done before scheduling a transfer or installation date….These utility services may include the following:

  1. Electricity.
  2. Gas.
  3. Home security.
  4. Internet.
  5. Satellite or cable television.
  6. Telephone.
  7. Waste removal.

How do I transfer utilities to a tenant?

You can take a few steps to successfully transfer your utilities from your previous address to your new apartment’s address.

  1. Make a List of the Utilities You Need.
  2. Confirm Details With Your New Landlord.
  3. Give Notice to Your Providers.
  4. Pay Off Your Bills.
  5. Conduct Final Meter Readings and Return Equipment.

Is TOU or tiered pricing better?

With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies. If you want to continue paying TOU prices, no action is required.

When I move Who do I need to notify?

Change of Address Checklist: Who to Notify When You Move

  1. The post office.
  2. Tax agencies.
  3. Social Security Administration.
  4. Gas and electric.
  5. Phone, cable, and internet.
  6. Other utilities.
  7. Home or renters’ insurance.
  8. Your employer.

How do I switch utilities?

TL;DR for How to Transfer Utilities

  1. Start early — at least 2 weeks before your move.
  2. Make a list of your current utility services and account numbers for easy reference.
  3. Find new utility service providers in your area.
  4. Call existing providers to make the switch.
  5. Have documents ready for water and waste removal services.

What do you do about utilities when you move?

let your electricity and gas supplier know that you’re moving – you should give at least 48 hours’ notice. read your meters on the day you move out and give the readings to your supplier – keep a note of the readings and the dates you took them, in case you don’t agree with your final bill.

When to contact Toronto Hydro customer care team?

You can reach our Customer Care team Monday to Friday between 8 a.m. and 8 p.m. In case of outages or emergencies, our team is available 24/7. Are you human?

How to add a secondary account to your Toronto Hydro account?

Or call us at 416-542-8000 to speak to our Customer Care team. For your security, we can only assist those listed on your account. To add a secondary account holder, please call Customer Care at 416-542-8000, Monday to Friday from 8 a.m. – 8 p.m. Read our Privacy Policy

What to do if you receive a suspicious email from Toronto Hydro?

If you receive a suspicious email or a text message, don’t click on any links or make any payments. We strongly encourage you to report the incident to the Canadian Anti-Fraud Centre at 1-888-495-8501 and to Toronto Hydro at 416-542-8000. What are my bill payment options?

How does Toronto Hydro help with electricity costs?

Programs to help you manage your electricity costs. As part of our ongoing commitment to customers during the COVID-19 pandemic, we’ve suspended electricity disconnections until further notice. Learn more about how we’re addressing the COVID-19 pandemic.