Useful Tips

How long does it take to ship a phone from Rogers?


How long does it take to ship a phone from Rogers?

All wireless orders processed before 3pm ET Monday – Friday will be delivered within 3 – 5 business days (excluding weekends and holidays). Shipments within major metropolitan areas can be delivered as soon as within 1 – 2 business days.

Can I track my Rogers phone?

Just register your mobile number on the Phone Finder website ( and the free service locates your device on an interactive online map.

Is Fido with Rogers?

Although Fido’s parent company, Rogers Communications, also operates another cellular service Rogers Wireless, Fido remains a separate entity and retains its own retail chain, customer service call centres, network servers and CEO.

How does pro on the go work?

With Rogers Pro On-the-GoTM, your brand new phone is delivered to your door as soon as the same day of ordering*, with contactless delivery. Whether you’re at home or at work, a Rogers Pro will deliver your phone with contactless delivery anywhere within the area covered by this service.

What carrier does Rogers use?

Rogers operates GSM, HSPA+, long-term evolution (LTE) networks in all of Canada’s provinces and offers roaming in Canada’s territories.

How do I track my Rogers order?

Sadly there is no way to look up a order online. You can only do that via calling Rogers or if u have a Rogers wireless phone and the phone has the My Rogers app, it will tell u on that. Sadly you just have to wait until you get a email saying its been shipped.

How do I check my Rogers Pre Order?

How can I check the status of my reservation? We’ll send you weekly email updates with information about the status of your device shipment. If you’re an existing Rogers wireless customer upgrading your phone, you can also access this information through MyRogers.

What is the difference between Fido and Rogers?

Although Fido is owned by Rogers, its is a seperate entity of the business. For Rogers to keep its claim as having the fastest LTE speed, it has to keep Fido’s at a lower speed than its own.

Can you switch from Fido to Rogers?

Sure you can switch. The process is essentially the same as porting to any other carrier. You call Rogers let them know you want to port from Fido to Rogers.

Does Rogers charge for pro on the go?

How much does Rogers Pro On-the-Go cost? Nothing! This service comes at no extra charge.

What shipping company does Rogers use?

We ship with Purolator, FedEx, Canada Post and other couriers.

Is the Rogers phone finder available to all?

The “Rogers Phone Finder” is available to all Rogers customers who have a wireless account (phone only, no data sticks). Honestly, I’m not sure how long this has been active but we’ve reached out to Rogers for further insight.

How do I Return my Rogers Wireless phone?

To initiate a return or exchange on a wireless device you ordered, please contact us at 1-877-224-9832. You can also learn more about our wireless return policy. Did you find what you were looking for?

How long does it take for a Rogers device to be delivered?

However, it may take up to 24 hours after your device leaves our warehouse for the tracking status and scheduled delivery date to be updated on the courier’s website. How long will it take for my order to be shipped to me?

How much does a Rogers Infinite Plan cost?

When you activate or upgrade to a Rogers Infinite plan $85/mo or higher, you’ll be eligible to add a tablet plan for FREE for 24 months ($10/mo thereafter) 1. Plus, it comes with 1GB of shareable max speed data.