Common questions

What does phone line problem mean in RightFax?

Contents

What does phone line problem mean in RightFax?

The fax server cannot detect a dial tone, because there is a problem with the phone line or the fax card is configured incorrectly. The fax server will try to successfully send the fax a specified number of times (determined by the administrator) then quit trying.

Can a fax line be used as a phone line?

Phone and fax on the same line? Yes, you can have a phone and fax machine on the same line. Adding a fax machine to a phone line means there are some limitations to the abilities of the phone line.

Can I plug a phone line into printer to fax?

Connecting your company’s all-in-one printer or printer containing a fax component requires a telephone line, but doesn’t require an additional or dedicated telephone line. You can use an existing telephone line and can even keep your existing answering phone connected to the telephone, if desired.

What causes fax transmission errors?

Make sure the receiving party has a fax machine/software and that it is turned on. Make sure the receiving party has a fax machine/software and that it is turned on. Communication error, usually because the fax hardware is incompatible, often caused by outdated hardware.

What does no loop current mean on fax?

No Loop Current indicates that the phone line is not being detected by the board, and usually means the line is bad or misconfigured.

How can I set up a fax machine without a phone line?

If you want to fax without a landline, you can use the all-in-one device to scan a document and then fax it with an internet fax service. You can also use a special cellular fax machine to send faxes over the cellphone network, but most ordinary fax machines can’t do this.

Can you have 2 fax machines on the same Line?

If you have two fax machines one the same telephone line, one machine may receive faxes sent from the other. Press MENU, 2 (Fax), 1 (Setup Receive), 3 (Easy Receive).

Can I have a fax machine without a landline?

Yes, you can have a fax number without a landline phone line. To have a fax number and use a fax machine (or computer with fax software) you’ll need a landline phone line. VoIP phone lines will not work. A cell phone can fax using an online fax service.

What happens if a fax isn’t answered?

Fax machines will automatically retry calls in case the receiving end fails to answer. It is easy to adjust the number of times the machine redials by just checking your machine.

When does a fax fail on a RightFax machine?

When a RightFAX client is sending a document and the receiving or destination fax machine is in FAX mode with 3 to 4 rings before FAX tone, the FAX fails consistently and the sender, RightFAX client will say the line is busy.

What do the status codes on RightFax mean?

Resulting Status Codes: RightFax shows the line status and the fax status for T.30 (PSTN) and T.38 (FOIP) fax transmissions. These status messages can be useful in analyzing fax errors and in helping to determine the nature of a failure (to assist with issue resolution).

What does no loop current mean on RightFax?

Using RightFax, outbound faxes are failing with a phone line problem. The detail of the transmission shows a No Loop Current error. No Loop Current indicates that the phone line is not being detected by the board, and usually means the line is bad or misconfigured. Check the green light on the fax board.

Why is my Fax not sending to my phone?

The fax server was not able to send the fax, because there were no outgoing phone lines available. When the fax server attempts to go off-hook to send the fax, it finds that the phone is already off-hook. This can occur when two devices are sharing a phone line and attempt to use it at the same time.