Common questions

What skills does a sales assistant need?

What skills does a sales assistant need?

You’ll need:customer service skills.the ability to work well with others.patience and the ability to remain calm in stressful be thorough and pay attention to detail.sensitivity and understanding.the ability to use your initiative.excellent verbal communication skills.

What makes you a good sales assistant?

No matter what the position, a good sales assistant must have strong customer service skills, as well as a basic grasp of math’s, inventory, and handling cash. A good sales assistant is expected to be energetic, personable, friendly, polite, tactful, reliable and honest.

What are the responsibilities of a sales assistant?

Typical duties include:Greeting and serving customers as they enter the store.Advising and assisting customers.Handling complaints or forwarding serious issues to the manager on duty.Conducting customer transactions.Replenishing the supply of stock on the shelves.Assisting with store deliveries.

What should a sales assistant put on a CV?

Retail CV SkillsCommunication and customer service skills to deal with clients and keep them happy.Attention to details to display the products at their best and keep the shop floor clean and tidy.Technical skills for operating point of sales systems and stock checking systems.Numeracy skills for customer transactions.

How do you become a sales assistant?

How to become a Sales AssistantGain work experience in the field, and undertake a qualification in retail services, such as a Certificate II in Retail Services (SIR20216). To extend your career within sales, it’s possible to work your way up the ladder and apply for in-store promotions to more senior roles, such as Retail Store Manager.